1. General Information

 

Welcome to our website! Before making a purchase, please read these Terms and Conditions of Purchase carefully. By completing a purchase, you agree to all the terms and policies described below.

 

Our products are shipped directly from Japan to the shipping address provided by the customer at checkout.

 

⸻

 

2. Return and Exchange Policy

 

We do not accept returns or exchanges, except in cases where a product is received with a proven manufacturing defect or damage upon delivery.

 

Due to the nature of international shipping and logistical constraints, all sales are final.

Please carefully review all product details before completing your purchase, including:

    •    Product description

    •    Size and dimensions

    •    Color

    •    Features and specifications

    •    Technical compatibility (if applicable)

 

If you have any questions, please contact us before placing your order.

 

⸻

 

3. Defective Items or Delivery Issues

 

If you receive a product with a manufacturing defect or visible damage caused during shipping, you must contact our support team within 7 calendar days of delivery, providing:

    •    Order number

    •    Clear photos of the product and packaging

    •    Detailed description of the issue

 

All cases will be reviewed individually. Any decisions regarding refunds or possible resolutions will be made solely by our team, considering the specific conditions of international shipping.

 

We do not guarantee product replacements or exchanges due to the complexities and costs of international logistics.

 

⸻

 

4. Customer Responsibility

 

Customers are responsible for providing accurate and complete shipping information, including:

    •    Full name

    •    Complete shipping address (including country, city, state, and postal code)

    •    Contact phone number

 

We are not responsible for delays, customs fees, or delivery issues arising from incorrect or incomplete information provided by the customer.

 

⸻

 

5. Customs Fees and Taxes

 

Customers are fully responsible for paying any applicable customs fees, import duties, or taxes in the destination country.

These charges are not included in the product or shipping price and are the sole responsibility of the customer.

 

We strongly recommend that you check your country’s import regulations before placing an order.

 

⸻

 

6. Acceptance of Terms

 

By placing an order on our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions of Purchase.

 

If you do not agree with any of these terms, please do not complete your purchase.